Medical assistant duties and responsibilities
Medical assistants (MA) perform a variety of duties. These duties vary from job to job. Their medical director assigns MA duties. A medical director is a physician under whom the medical assistants work. MA help the doctor’s office run efficiently. Typically, they work in both the front and back areas of the doctor’s office.
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Initial patient assessments are a large part of the MA responsibilities.
- Assessments involve checking a patient’s vital signs, performing a physical exam and obtaining the patient’s medical history. Vital signs include blood pressure, pulse, breathing rate and temperature.
- The physical exam involves measuring height and weight, as well as looking for deformities or irregularities on the patient’s body.
- A medical assistant obtains a medical history by asking patients questions about their medical conditions, medications and allergies. The MA records any findings into the patient charts and alerts the physician of the results.
1. A doctor will tell the MA which tests to perform on each patient. A MA follows protocols that explain in detail how each test is to be performed. Protocols are typically written by the doctor.
2. Medical assistants are also responsible for collecting samples for laboratory testing. They draw blood when the doctor orders blood work. Medical assistants process samples. They pack and ship samples to their appropriate destination.
Preparing patients is another duty performed by a MA.
- They get the patient ready for testing, treatment and procedures that the doctor may perform. Medical assistants expose any affected areas by removing bandages or clothing. When needed, they shave any necessary body parts.
- MA follow their protocols, which will explain in detail how and when to prepare the patient. For example, a MA will prepare a male cardiac patient for his EKG test by shaving areas in which the electrodes are placed to assure they stick properly to the skin. They would dry any moist skin where electrodes will be applied. The MA will apply the EKG electrodes, attach the lead wires and begin the test.
- Once the test is complete, the MA will print the collected data, remove the leads and electrodes from the patient and help the patient re-dress if assistance is necessary.
Front office duties for a MA include clerical duties such as filing and answering phones. They also greet patients and obtain their personal information such as address and insurance information. A MA compiles patient charts and files them appropriately. They keep the office organized, allowing it to run more efficiently.